Terms of Service

Last Updated: March 2026

01Acceptance of Terms

By accessing or using Inbound by ReachSmart.ai, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We provide an AI-driven interaction and lead generation platform designed for commercial growth and automated support.

02Data Ethics & AI Usage

Inbound utilizes artificial intelligence to process, summarize, and manage customer interactions. You agree that:

  • You are responsible for the accuracy of the training data provided to the AI.
  • AI responses are intended as support tools and should be monitored for quality assurance.
  • You will not use the AI to generate deceptive, harmful, or illegal content.

03Subscription & Payments

ReachSmart offers tiered subscriptions (Bronze, Silver, Gold). Fees are billed monthly in advance. All sales are final. We reserve the right to modify pricing with 30 days' notice.

Commercial Liability

ReachSmart.ai is provided "as is." While our AI is enterprise-grade, we are not liable for specific business outcomes, missed appointments, or nuances in AI-customer dialogue.