Privacy Policy
Effective Date: March 2026
Information We Collect
To provide AI interaction services, we collect:
- Conversation Transcripts: Text, voice, and video interaction logs between your business and your leads.
- Lead Contact Data: Names, emails, and phone numbers captured via the Inbound AI.
- Account Info: Billing details and business configuration data.
How We Use Your Data
Data is used strictly to train your specific AI instance, populate your Lead CRM, and improve the quality of our automated responses. **We do not sell your lead data to third parties.**
GDPR & CCPA Compliance
You have the right to request the deletion of your account data or any specific lead records at any time. Our systems are built with data portability and privacy-first principles to ensure full compliance with international standards.
Security Measures
All interactions are encrypted in transit and at rest. We utilize enterprise-grade security protocols to protect the integrity of the transcripts and contact data stored within the ReachSmart ecosystem.